Observations from a millennial outsider — There seems to be a growing trend for people in my generation (roughly those born between 1980 and 1995) to get their man buns all in a knot over the slightest perceived injustice. Why, you can practically see their skinny jeans bursting with excitement when they think they’ve been slighted…

Using your natural superpowers to make better decisions. — Intuition is an interesting concept. It’s something nearly all of us acknowledge the existence of. If you’re a spiritual person you might call it psychic, or a word from God, energy of the universe, etcetera. …

Author’s Note: This article was originally written in the aftermath of the Manchester bombing in 2017. Sadly, the content remains too topical and worthy of sharing again in 2021. In the wake of the latest atrocity to hit our media, the terrible tragedy in Manchester, we are once again in…

A story of hope. A story of the future. — The year is 2070. My grandchildren and great grandchildren have gathered around to watch a special Coronavirus 50th year anniversary telecast, commemorating one of the most significant events in recent human history. However, the mood is not sombre or mournful. Instead there is a pervasive ambience of reverence for the…

I’ve been working around customer aggression and workplace violence for close to 15 years now. In that time, I’ve worked amongst a variety of industries including, but not limited to: Hospitality and liquor retail Private security Hotel and resort industry Hospitals and healthcare Human services and community support roles Travel…

In the field of verbal self-defence (alternatively called conflict management, verbal de-escalation, tactical communication, or any other buzz word that suits you) there is an ongoing dichotomy between two of the most common pieces of general advice offered. 1) Treat the other party with respect 2) Being polite will get…

Let’s get one thing out in the open straight away. No one in the history of calming down has anyone ever calmed down after being told to calm down. Not ever. Ever ever ever. Never happened. But it’s still the first thing that comes out of our mouths when we’re…